Ahuva’s Prayer

With apologies to Janis Joplin, and many, many others, including Amanda, the sweet young thing who is now working feverishly to help get this resolved. Unfortunately, it’s 12 days since the tech put in new parts and my beloved red Alienware M17x died (it had a small intermittent problem which while annoying, still allowed the machine to operate). 12 days and my dead laptop is still at my house, and there is no good estimate WHEN it will go, be healed, and return. I’m paying a HUGE sum of money for SUPPORT, Dell. THAT is why I bought from YOU, not your competitors. I WANT my red Alienware.

Oh Dell, won’t you send me a working machine?
My friends are in SL, I’m missing the scene.
They’re all using Asus, I’m starting to turn green,
Oh Dell, won’t you send me a working machine?

Oh Dell, it was your tech who broke my laptop.
He put in the new card, it went snap crackle POP!
Support gave me the runaround, I want it to STOP!
Oh Dell, it was your parts that broke my laptop.

Oh Dell, I loved my red Alienware
When it was running, I hadn’t a care
You must have solutions, I want you to SHARE
Oh Dell, I loved my red Alienware!


Oh Dell, won’t you send her a working machine?
The cool kids are in SL, she’s missing the scene.
The burnt smell still lingers, the smoke turned her green
Oh Dell, won’t you send her a working machine?

3 Responses to “Ahuva’s Prayer”

  1. 1 Crap Mariner February 14, 2012 at 11:01 am

    I used to have a Mercedes-Benz roadster. I drove it to Best Buy, bought a color TV, and then went Downtown for dinner.

    (Didn’t need the Lord to get me a Benz, a color TV, and a night on the town.)


  2. 2 ahuva18 February 14, 2012 at 11:07 am

    @Crap – I’m not even asking for as much as that. I HAVE the laptop. I want it working. It was not I who caused it to Pop! Spark! Smoke! Die. Even if you over-look that I pay a fortune for premium support, their process is a total fail. I do third-level support. NO WAY would my clients have been as lost and neglected and as uninformed as Dell has treated me for the past week (excepting the sweet Amanda. But that’s because I finally lost my temper and she was on the receiving end).

    I also have a non-functional 1981 280ZX. LOVED that too. Not sure I could have fit a TV in it. *grin*

  3. 3 Zha February 14, 2012 at 11:30 am

    Isn’t one of the points of a 280ZX that you can’t fit a television or a suitcase large enough for anything practical to wear? Hopefully Dell will sort itself out.

    ~ Z

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