With apologies to Janis Joplin, and many, many others, including Amanda, the sweet young thing who is now working feverishly to help get this resolved. Unfortunately, it’s 12 days since the tech put in new parts and my beloved red Alienware M17x died (it had a small intermittent problem which while annoying, still allowed the machine to operate). 12 days and my dead laptop is still at my house, and there is no good estimate WHEN it will go, be healed, and return. I’m paying a HUGE sum of money for SUPPORT, Dell. THAT is why I bought from YOU, not your competitors. I WANT my red Alienware.
Oh Dell, won’t you send me a working machine?
My friends are in SL, I’m missing the scene.
They’re all using Asus, I’m starting to turn green,
Oh Dell, won’t you send me a working machine?
Oh Dell, it was your tech who broke my laptop.
He put in the new card, it went snap crackle POP!
Support gave me the runaround, I want it to STOP!
Oh Dell, it was your parts that broke my laptop.
Oh Dell, I loved my red Alienware
When it was running, I hadn’t a care
You must have solutions, I want you to SHARE
Oh Dell, I loved my red Alienware!
Together:
Oh Dell, won’t you send her a working machine?
The cool kids are in SL, she’s missing the scene.
The burnt smell still lingers, the smoke turned her green
Oh Dell, won’t you send her a working machine?
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